Most orders are processed within 24 hours of credit card approval. If a band adjustment is needed please allow an additional 2-3 Business Days for the watch to be serviced. Orders placed on Saturday and Sunday will be processed on Monday. Orders placed on an official holiday will be processed on the following business day.
The following shipping options are available:
Standard Ground (Arrives within 5-7 business days)
Expedited 2nd Day (Arrives in 2 business days)
Rush Overnight (Next business day)
Orders must be placed weekdays before 12:00pm EST (for watches not needing any adjustments) for guaranteed same day shipment. Orders received after 12:00pm EST will ship the following business day (if no adjustments are needed for the watch). If order needs verification, allow 1-2 more business days.
Shipping charges vary depending on the package size, weight, destination and shipping method.
In order to receive purchased watches before December 25th;
Second day Shipping orders need to be placed by 12:00 noon Wednesday, December 17,2014
Last overnight needs to be placed by noon Thursday, December 18, 2014
Overnight orders placed by noon December 22nd could possibly be delivered on Tuesday, December 23rd but are not guaranteed.
Please note, for security purposes, our customer service team may contact you via phone to verify your order. In order to speed up this process please respond in a timely manner. Also note, if the purchased watch requires sizing, please allow an additional business day for our watchmakers to perform the adjustments.
We do not ship to PO Boxes.
Please note we only ship to U.S. addresses (Continental United States and Hawaii.)
Your shipping address is checked by our system for security reasons and to guarantee the best delivery time. Our address verification software package is updated regularly and contains all valid addresses from the United States of America. You will be asked to change your shipping address if this address you enter is not recognized. Should you have any problems with the address validation, please call our Customer Service representative at 1-800-283-7236 (From 8 AM to 7 PM EST Monday through Friday.)